1. Delivery rates

Due to rapidly increasing delivery costs, driven by excessive fuel prices and inflation, we now use region-specific delivery calculations at checkout to determine shipping rates.

2. Products are subject to availability

The website is updated daily, but in the event of the non-availability of any goods you order, we may offer a reasonable substitute. Alternatively, you will be refunded in full. If the goods delivered to you are incomplete or include incorrect goods, you must notify us promptly. 

3. Delivery

Our delivery time frames: If your order is received before 12 pm on a working day, it will be dispatched that evening. Any orders received after 12 pm will be dispatched the following working day.

Delivery will be made to the address specified by you when you register on the website. We will not check or verify your addresses or other contact information supplied by you. 

We shall have no liability to you whatsoever, financial, administrative or otherwise, if you do not receive your order as a result of your providing incorrect delivery address details. 

Please note that we neither guarantee a delivery time nor a delivery service. Once the customer package departs our facility, we do not take responsibility for the delivery.

While we will do all we can to ensure your order is delivered on time, Earthing Store cannot be held responsible for conditions beyond our control, such as severe weather service interruptions, extreme heat, service interruptions, et cetera.

If you have any questions, please contact us at contact@earthingstore.in or +91 8600100256.